Dear Customer,
Our privacy policy outlines the types of information we collect, the reasons for collecting this data, and how we protect it.
1. Data Collected:
As a customer of Arumpudhal, we collect two types of data:
1.1 Communication Data: This includes your name, email address, contact number, and current address. It is collected for the purpose of registration and to facilitate ongoing communication with us.
1.2 Behavioral Data: This includes any information you voluntarily provide regarding your goals, preferences, and the benefits you hope to gain from our courses. This data helps us offer tailored counseling and services.
1.3 Sensitive Data: This includes any information you voluntarily provide regarding your health condition, religious affiliation, or political affiliation.
2. Data Retention:
We collect and retain your data only for as long as necessary to fulfill the purposes outlined in this policy. Once your data is no longer required for active use, we will securely archive it for a period of 5 consecutive years in accordance with applicable legal or regulatory requirements.
3. Purpose of Data Collection:
The communication data we collect is solely for registration and to ensure continuous communication with you, as detailed in section 1.1. The behavioral data helps us understand your ambitions and challenges, allowing us to provide personalized counseling.
4. Enhancing Service:
In addition to personalized counseling, the behavioral data allows us to provide tailored recommendations and resources that best match your needs, ensuring you receive the highest quality of service and support.
5. Data Sharing:
We guarantee that both communication and behavioral data will not be shared with any third parties or affiliates, except for Arumpudhal staff directly involved in providing your personalized counseling.
6. Third-Party Services:
If we use third-party services for purposes such as cloud storage, payment processing, or analytics, we ensure they comply with the same high privacy and security standards as outlined in this policy.
7. Data Storage and Security:
Our websites provide industry-standard encryption protocols, firewalls, and secure access mechanisms to protect your personal data. Additionally, regular security audits and monitoring ensure that your data remains secure from unauthorized access or breaches.
8. Cookies:
We use cookies to enhance your experience on our website, enabling us to remember your preferences and improve site functionality. You have the option to accept or reject cookies, and you can modify your preferences at any time through your browser settings.
9. Compliance:
We are committed to complying with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. These regulations govern the protection of personal data and privacy in India. The rules require us to implement reasonable security practices to protect your sensitive personal information, ensure transparency in our data handling practices, and uphold your rights regarding your personal data. We aim to maintain the highest standards of privacy and data security in line with these legal guidelines.
10. User Rights and Information:
You have the right to request access, update, or delete your personal information at any time. If you wish to exercise these rights, or if you have any concerns or questions about how your data is handled, please contact our privacy team at admin@arumpudhal.com. We will respond to your inquiry promptly.
11. Contact Us:
You can also reach us for any privacy-related queries or to update your information by contacting us directly through our customer support channels.
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Thank you,
Ramya Thiyagarajan
Founder & Director, Arumpudhal | Empowerment and Career Architect
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